Privacy Policy

Note: This Privacy Policy is intended to be substantive but should be reviewed by qualified legal counsel familiar with U.S. state privacy laws (including CCPA/CPRA, Colorado, Virginia, Connecticut, Utah, and similar), GDPR if applicable, FTC guidance on health and wellness advertising, and the specific jurisdictions in which WeWontRegain operates, before being relied upon as final.

1. Who We Are

WeWontRegain (“WeWontRegain,” “we,” “us,” or “our”) operates the website at wewontregain.com (the “Site”) and provides post-GLP-1 maintenance coaching services (the “Services”). This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have. For any privacy questions or requests, contact us at hello@wewontregain.com.

2. Information We Collect

We collect the following categories of information:

• ✓ Information you submit to us: name, email address, age range, GLP-1 medication history, current status in the post-medication process, and the concerns or questions you share when completing our consultation request form or otherwise contacting us.
• ✓ Information collected automatically: IP address, approximate location derived from IP, device and browser type, operating system, referring URL, pages viewed, time spent on pages, links clicked, and similar usage data. This is collected via cookies and related technologies (see Section 3).
• ✓ Information from third parties: if you book a consultation via our scheduling provider (Cal.com), we receive booking details including your name, email, selected time, time zone, and any notes you provide during scheduling.
• ✓ Information you provide later: if you become a paying member, additional information you share with your coaching team during 1:1 sessions, written communications, or program participation.

We do not knowingly collect Social Security numbers, financial account numbers, government ID numbers, or precise geolocation. We do not collect biometric data. Payment information, when applicable, is processed by our payment processor and is not stored on our servers.

3. Cookies, Analytics & Tracking Technologies

The Site uses cookies and similar technologies, including:

• ✓ Google Tag Manager (container ID GTM-WCQZJSNP), which loads and manages other tags on our Site.
• ✓ Google Analytics 4 (measurement ID G-Y3Z0JY6RG9), which helps us understand how visitors find and use the Site. Google Analytics may set cookies including _ga and _ga_* and may collect IP address, device identifiers, and interaction data. Google may process this data on its own servers, including in the United States.
• ✓ Strictly necessary cookies and storage required for the Site to function, including basic session and security tokens used by Google Firebase.

We do not currently use cookies or tracking technologies for cross-site behavioral advertising. If we begin to do so, we will update this Policy and, where required by law, provide a consent mechanism. You can disable cookies through your browser settings; doing so may degrade some Site functionality. You can also opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on.

We honor Global Privacy Control (GPC) signals where applicable law requires us to treat them as a valid opt-out of the sale or sharing of personal information.

4. How We Use Your Information

We use the information we collect to:

• ✓ respond to your inquiries, schedule consultations, and follow up about your stated interest;
• ✓ deliver, maintain, and improve the Site and Services;
• ✓ send program-related communications and, with your consent, occasional updates about WeWontRegain;
• ✓ understand visitor behavior in aggregate so we can improve content, design, and marketing;
• ✓ detect, investigate, and prevent fraud, abuse, and security incidents;
• ✓ comply with legal obligations, enforce our Terms, and protect our rights.

5. Consultation Form & Communications Consent

When you submit our consultation request form, you are giving WeWontRegain your express permission to contact you about your inquiry and our Services. Specifically, you consent to:

• ✓ receiving emails from us at the address you provided, including to schedule or reschedule your consultation, to follow up after your consultation, to share program details and pricing, and to offer ongoing program updates and educational content;
• ✓ being contacted by phone or video conference at any number you voluntarily provide (for example, during Cal.com scheduling), for the purpose of conducting your consultation or following up on your stated interest;
• ✓ our team retaining the information you submitted and any notes from our communications to provide continuity of service.

This consent is given freely by you in exchange for our offer to provide a free consultation and related information. Your consent is not a condition of purchasing any product or service. You may withdraw consent and stop receiving non-transactional emails at any time by clicking “unsubscribe” in any marketing email or by emailing hello@wewontregain.com. Transactional messages directly related to a scheduled or completed consultation may continue until the matter is resolved.

We do not send automated SMS/text marketing. If we later offer SMS communications, separate, specific opt-in consent will be required at that time.

6. Health Information Disclaimer

Information you share with WeWontRegain about your GLP-1 medication history, weight, body composition, hormonal status, or other personal health context is shared in a non-clinical coaching context. WeWontRegain is not a HIPAA-covered entity and does not operate as a medical practice. The information you share is not stored in an electronic health record and is not protected by HIPAA. We treat it with reasonable care and limit access to authorized personnel, but you should not share with us any information you would not be comfortable sharing with a non-clinical service provider.

7. How We Share Your Information

We do not sell your personal information. We share information only with:

• ✓ Service providers and processors who help us operate the Site and Services, under contract and only for the purposes we direct. Current processors include Google LLC (Firebase Hosting, Firestore database, Google Analytics, Google Tag Manager), Cloudflare, Inc. (CDN and email routing), and Cal.com (scheduling).
• ✓ Members of our coaching team assigned to your case, if you become a paying member, to deliver the Services.
• ✓ Professional advisors (e.g., legal, accounting) under duties of confidentiality, when reasonably necessary.
• ✓ In connection with a business transaction such as a merger, acquisition, or sale of assets, in which case we will require the recipient to honor commitments materially equivalent to this Policy.
• ✓ Legal authorities or others when required by law, valid legal process, or to protect the rights, property, or safety of WeWontRegain, our members, or others.

8. International Data Transfers

WeWontRegain operates in the United States, and the providers we use (including Google and Cloudflare) may process data in the U.S. and other countries. If you are located outside the United States, your information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your jurisdiction. By using the Site or submitting information to us, you consent to this transfer.

9. Data Retention

We retain information for as long as reasonably needed to provide the Services, communicate with you about your inquiry, fulfill the purposes described in this Policy, and comply with our legal, tax, accounting, and dispute-resolution obligations. Specifically: consultation form submissions and related correspondence are retained for up to 36 months after our last meaningful contact with you, unless you ask us to delete it sooner. Aggregated or de-identified analytics data may be retained indefinitely. If you would like your information deleted, contact us at hello@wewontregain.com and we will respond within 30 days, subject to legal exceptions.

10. Security

We use reasonable administrative and technical measures to protect your information, including TLS encryption in transit, encrypted storage at rest via Google Firestore, role-based access controls limiting administrative access to authorized personnel, and standard authentication safeguards. No system is perfectly secure. We do not represent or warrant that our Services are immune from all unauthorized access, and you acknowledge that you transmit information to us at your own risk.

11. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• ✓ the right to know what personal information we have collected about you and how we have used and shared it;
• ✓ the right to request access to, correction of, or deletion of your personal information;
• ✓ the right to opt out of the “sale” or “sharing” of personal information (see Section 12);
• ✓ the right to non-discrimination for exercising these rights;
• ✓ if you are in the EU/EEA or UK, the rights to data portability, restriction of processing, objection to processing, and to lodge a complaint with your local supervisory authority.

To exercise these rights, email hello@wewontregain.com. We may need to verify your identity before responding. You may also designate an authorized agent to make a request on your behalf, where applicable law allows.

12. “Do Not Sell or Share” (California & Similar Laws)

We do not sell personal information for money, and we do not currently share personal information for cross-context behavioral advertising. The use of Google Analytics, depending on your interpretation, may constitute “sharing” under certain U.S. state privacy laws. If you wish to opt out, you may (a) disable analytics cookies in your browser, (b) install the Google Analytics Opt-out Browser Add-on, or (c) email hello@wewontregain.com with the subject line “Do Not Sell or Share.” We honor Global Privacy Control signals as opt-out requests where required by law.

13. Children

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will remove it.

14. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Material changes will be communicated by reasonable means, which may include email to active members or a prominent notice on the Site. Your continued use of the Site or Services after the effective date constitutes acceptance of the updated Policy.

15. Contact

Privacy questions, requests, or rights inquiries: hello@wewontregain.com.